Terms and Conditions
OVERVIEW
Terms & Conditions
Welcome to Mia Wowo Beauty. By accessing and using our website, products, and services, you agree to be bound by the following terms and conditions:
General Terms
These terms apply to all users of our website and customers of our products.
Mia Wowo Beauty reserves the right to modify or update these terms at any time without prior notice.
All products sold by Mia Wowo Beauty are for personal use only.
Product Information
Mia Wowo Beauty strives to ensure the accuracy of product descriptions. However, we do not warrant that product descriptions or other content on our website is error-free.
Intellectual Property
All content, images, and intellectual property rights on the Mia Wowo Beauty website belong to the company. No part of the website may be reproduced without prior written permission.
Limitation of Liability
Mia Wowo Beauty shall not be liable for any direct, indirect, or consequential damages resulting from the use of our products.
Governing Law
These terms and conditions are governed by the laws of Malaysia.
Refund Policy
At Mia Wowo Beauty, we want our customers to be satisfied with their purchases. Please review our refund policy:
Refund Eligibility
Refunds are only available for defective or damaged items upon receipt.
All refund requests must be made within 14 days of receiving the product.
To be eligible for a refund, the product must be unused and in the same condition as received.
Process
To initiate a refund, contact our customer service at miawowo13@gmail.com with your order details and reason for the refund.
Once approved, refunds will be processed and credited to your original method of payment within 7-14 business days.
Non-Refundable Items
Sale items, gift cards, and promotional products are non-refundable.
Privacy Policy
Your privacy is important to us at Mia Wowo Beauty. This privacy policy explains how we collect, use, and protect your personal information:
Information We Collect
We collect personal information such as your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.
We may also collect non-personal information such as your browser type and IP address for website analytics.
How We Use Your Information
To process and fulfill your orders.
To send you promotional offers and newsletters, if you have opted in.
To improve our website and services based on your feedback.
Information Sharing
We do not share your personal information with third parties, except as required to fulfill your order (e.g., with shipping partners) or comply with legal obligations.
Data Security
We implement security measures to protect your personal information, but please note that no online data transmission can be guaranteed to be 100% secure.
Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, contact us at miawowo13@gmail.com